IT Support Analyst

Knoxville, IA

Contracted

Mid Level

Skills:

Ability to Configure, Deploy, Install, Migrate, Order, Patch, Replace, Support & Triage Site Infrastructure as follows:
WINTEL/LINUX NetPC, Standard & Process PC's HP & Manufacturing Printers (HP, Zebra, etc.) Telecom — Ethernet, LAN/WAN, Firewall, RoutersSwitches Cisco, TCP/IP, VPN & Wireless Provide Standard and Local Software Support — MS Office 365, Microsoft Teams, etc.
Perform ITSM, MOC & 24/7 Pager Support Maximizing Site Related HW/SW Resource Uptime Maintain Dashboard Expectations for PC's, ITSM tickets, Site Telecom, & PC/Server Vulnerabilities Attend & Comply with All Plant IT & Production, FDA & GMP, Corporate IT, & Safety Required Training Meetings and Activities
Keywords:
Education: Two to Thee years of IT infrastructure experience supporting Windows PCs, printer andbasic networking.
HS Diploma
Skills and Experience:
Required Skills:
PCS
PRINTERS
NETWORKING
MICROSOFT OFFICE 365
IT INFRASTRUCTURE
Additional Skills:
VPN
ETHERNET
CISCO
TCP/IP
HW/SW
THIN CLIENT
WIRELESS
CITRIX
MICROSOFT TEAMS
LAN/WAN
SERVER SUPPORT
TELECOM
RF
$28 - $32/HR

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